Service Advisor
Indore, Madhya Pradesh, India
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Edel Assurance LLP Indore, Madhya Pradesh, India
2 days ago
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Edel AssuranceIncorporated in 2016, Edel Assurance is a premium car extended warranty n service company. The
Company deals in premium car risk Assurance Company who deals in solving the biggest hurdle
premium car owners face, we insure your Premium car when insurance cover neglects.
Products ServicesProduct Portfolio: Extended Warranty Programme for Premium Cars
Brands: BMW, Audi, Range Rover, Jagaur, Mercedes- Benz and similar ultra premium car brands
ObjectiveThe objective of this role is to create outstanding customer confidence in the after sales service offered
by Edel Assurance by ensuring a professional performance and exceptional commitment towards
customer care. Ensuring there is growth and development of the business through providing core value
added and incremental after sales products whilst upholding full duty of care to our customer s vehicles
at all times. Also, need to be an Ambassador of the brand and the company at all times promoting the
highest standard of courtesy and integrity when interacting with customers.
Critical ExposureMust be from Automobile Industry
Feasible knowledge of the mechanical and electrical working of premium luxury car.
Principal AccountabilityMinimum 3 years of experience and above
Serving customers is a key to success in this position
Customers interaction to understand the service requirement guide them on the required
solutions
COMPANY NAME Edel AssuranceROLE Service Manager
REPORT ING Sales Head
LOCAT IO N Pune
CAREE R EXPER IENCE 3+ years (preferably from Automobile Industry)
WEBS ITE https://edelassurance.com/
kavya@eazyhire.in
Be a technical guide to the customers demonstrate excellent knowledge about servicing
vehicles
Act as a liaison between technicians and customers
Check Fitness Report of Car
Train/Coach, lead, guide and supervise vehicle technicians
Give an awesome customer experience
A mutli-tasker to handle multiple client and handle all with parity
Candidate Profile3+ years of experience in Automobile Industry
Have previous experience in a Service Advisory Role.
Have good mechanical awareness or understanding of cars and parts.
Have experience within a after sales environment
Need to have sound knowledge of electrical and mechanical working of premium luxury car.
Good communication and interpersonal skills to work effectively with all team members and
customers of the company
Graduate/ Mechanical Engineer/ MBA from any reputed university.
This job is provided by Shine.com
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Staffing and Recruiting
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