Elba Costa Ballena Beach & Thalasso Resort, Municipality of El Puerto de Santa María Reviews (2024)

"Elba Costa Ballena Beach Resort in Cadiz, Spain, is an absolute gem! From the moment I arrived, I was captivated by the stunning location, impeccable service, and luxurious amenities offered by this resort. The food served at their restaurants is exquisite, offering a delightful array of local and international cuisines to tantalize your taste buds.

The resort's location, nestled along the beautiful coast of Cadiz, provides breathtaking views of the Mediterranean Sea and ensures a serene and relaxing atmosphere throughout your stay. Whether you're lounging by the pool, strolling along the pristine beach, or enjoying a spa treatment, every moment spent at Elba Costa Ballena is pure bliss.

Speaking of the spa, it truly is a sanctuary of relaxation and rejuvenation. The skilled therapists and tranquil ambiance make it the perfect place to unwind and indulge in some well-deserved pampering.

However, what truly sets Elba Costa Ballena apart is its exceptional service. The staff goes above and beyond to ensure that every guest feels welcomed and cared for throughout their stay. Their attentiveness, professionalism, and genuine hospitality truly elevate the entire experience.

In summary, Elba Costa Ballena Beach Resort is a paradise on the coast of Cadiz, offering unparalleled luxury, breathtaking views, delectable cuisine, and exceptional service. Whether you're seeking a romantic getaway, a family vacation, or a relaxing retreat, this resort exceeds all expectations and leaves you longing to return again and again."

If you wish to stay healthy in terms of food and workouts then this place is ideal. Very large rooms and comfy beds. Breakfast has everything you could hope for from freshly squeezed orange juice and Cava to fruits, nuts salads and milk options from cow to oat milk. Even honeycomb is available to eat!
One of the better hotel gyms I have seen too. About 1 hours walk from the old town if you walk at a reasonable pace. So if you don’t walk much the you will need a taxi ride to get where there are any shops and restaurants.

Right on a lovely beach too so no complaints there. All in all very good, I would come again.

If your goal is to get away from the City Relax, golf, go to the spa, or the beach but still only be 15 minutes from restaurants and night life THIS IS THE PLACE! Also recommended for military on orders if the base accommodations are full.

The Goods:

Comfortable rooms, convenient dining in the hotel, nice bar with food to snack between meals.

Huge pool to sit and relax by surrounded by beautiful architecture and grounds keeping.

5-10 minute walk down the street/boardwalk to the beach. * fairly easy walk with ramp to the sand.

Large spa with decent prices. Comparable to any spa in the US. *Hot or cold Sauna, steam room, hot or cold showers, large jetted relaxation pool with waterfalls throughout. Can schedule sport massages or relaxation for you or a couple. But schedule it ahead of time because it fills up quickly.

Kids play area down stairs for the littles or an arcade off the lobby for the little bit older children.

Giftshop off the lobby and a stage for small events hosted by the hotell.

The Bad's:

The WiFi was absolutely hit and miss one day good next day bad. Ensure you don't require to be connected in your room 100% of the time or you may be inconvenienced going to the lobby which worked consistently or having to ask for another room in the hotel if there is availability.

The hot water would randomly go out mid shower 10 seconds sometimes, 2 minutes the next. When at a high end resort it's not expected to have this issue.

Off peak season travel will get you cheap rooms but will drastically effect the level of service you get. Not bad just slow...
Front desk, Dinning, bar.

Free parking is limited with a little bit of a walk if your mobility is limited this will not be a good option for you, and hotel underground garage parking is pricey $$$ but it is extremely convenient!

Stayed as family with a baby and 4 year old daughter for 10 days. After a kite accident with complicated surgery my wife was on her own with both kids. We received such a good support from especially Raquel Peńa, that we extended our stay. When back, Raquel and also Lucia Marin did their utmost to support me and my family in these difficult times.

The complete staff in the restaurant has also been very attentive and friendly with our kids. Much appreciated!

Sincere thanks and regards to all of you!

Fabulous place and location. It was still chilly during the vacation but the beach is a walking distance. The NAS Rota Naval Base is not that far to drive, either, if necessities are needed such as doing the laundry. The hotel gym is not my ideal, though I am a serious lifter. It is set above the heated pool/spa so, you get sweaty before even working out.

I think there should be a fan since there’s no cool AC. Opening the porch doors was great until mosquitos comes in that I became a feast to them.

Rooms were great! Housekeeping were great.

For breakfast, you are treated to a variety of food. From breads, cheeses, sweets, fruits, drinks, coffee, cereals, and eggs/omelet cooked to your liking. I wished I had known name of the chef that worked the morning shift on 5/3/18 and 5/4/18. I found her to be a delight and would like to know her name.