Welcome to the
! Please enjoy our special offers for you
SPECIAL OFFERS
Warranty Checker
Let's get started
Let's get started
Coverage Products
Contact us
Back
Select a product category
- Phones, Tablets & Wearables
- TV, Display & Home Theater
- Home Appliances
- Computing
- Memory and Storage
Non-US Product
If your device is intended for sale by Samsung outside the United States only, it is not covered by Samsung’s US limited warranty. The device may be covered by a warranty applicable in another country. If repair service is requested in the US it may be repaired at a cost, if it is repairable.
- You will be charged a repair cost and the repair time can be longer than usual.
- Detailed cost & estimated repair time can be confirmed at a Samsung Authorized Service Center.
Warranty tips
Purchase location
Products purchased outside of the United States will not register.
IMEI number
Let us help you locate your IMEI number
Find IMEI, S/N, Model #
Characters look alike
The letter “O” can look like the number zero “0” or the letter “S” can look like the number five “5.” Take a closer look.
FAQ
How can I begin the warranty repair process?
To initiate the warranty repair process, begin by registering your product and accessing. Please locate your product and select Request service button. Additionally, you have the option to visit the Repair Service page for further assistance.
How do I file a claim for an extended warranty bought from a third-party retailer?
To start the claim process for an extended warranty acquired from retailers such as Costco, Home Depot, or Best Buy, please visit the specific retailer's website.
How can I find the IMEI/Serial number for my product?
We have specific guides prepared for your product, look for the "Find your IMEI number" or "Find your serial number" button, when prompted to enter that information.
How can I verify the warranty for my SmartTag or accessories?
For support regarding these products, kindly contact our dedicated customer support at 1-800-SAMSUNG.
How do I validate my warranty?
If you believe there is an error in your warranty expiration date, find your registered device onand select Validate Warrantyto initiate the process.
How can I check the status or start a claim on my Samsung Care Plus warranty?
To check the status of your Samsung Care Plus warranty or start a claim, customers should visit:
|
How to find model code
- Category
- Type
We're here for you
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 12 AM EST 7 days a week
-
Text Support 24 hours a day 7 days a week
- Home Home
- Support Support
- Samsung Warranty: Check Your Samsung Products | Samsung Samsung Warranty: Check Your Samsung Products | Samsung
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com
×
×
×
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×
Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.
CANCEL
