Warranty extension and contracts - perfect protection at all times (2024)

Warranty extension and contracts - perfect protection at all times (1)

The range of available service products may vary in different regions and country-specific. For details, please get in touch with your local R&S contact.

Perfect protection at all times

Our concepts keep you safe

We want to help you control your costs. And that´s why we freeze them for years. Our products are among the most reliable on the market. But even the best instruments may over time deviate from their optimal performance and require adjustment or repair. With our concepts, you won´t be hit with extra service costs when a problem arises. In the long term, a real benefit. For a fraction of the purchase price you can rest easy for years with the security afforded by manufacturer service. To make sure you get the full benefit from the functionality and precision of your instruments for the longest possible time, we offer a range of services that are tailored to your specific needs. Rohde & Schwarz protection concepts offer cost control while giving you full service from the start.Perfect protection at all times. Choose the service package that is right you.

  • Local contact

R&S Extended warranty

Contract conclusion: for new purchases and within the warranty period

Depending on the product-specific standard guarantee, we offer various options with terms of one to four years. If you prefer a different contract period, please contact your local service and distribution partner.

Warranty extension and contracts - perfect protection at all times (2)

Extended Warranty
  • Repair in case of malfunction
  • Calibration if necessary as part of repair
  • Firmware updates
  • Preventive maintenance and reliability modifications

Warranty extension and contracts - perfect protection at all times (3)

Extended warranty & Calibration coverage
  • Repair in case of malfunction
  • R&S® Manufacturer calibration if necessary as part of repair
  • Planned R&S® Manufacturer calibration in line with Rohde&Schwarz guidelines and ISO/IEC 17025
  • R&S® Manufacturer calibration as needed as part of hardware upgrades
  • Firmware updates
  • Preventive maintenance and reliability modifications

Warranty extension and contracts - perfect protection at all times (4)

Extended warranty & Accredited calibration coverage
  • Repair in case of malfunction
  • R&S® Accredited calibration if necessary as part of repair
  • Planned R&S® Accredited calibration in line with Rohde&Schwarz guidelines and ISO/IEC 17025
  • R&S® Accredited calibration as needed as part of hardware upgrades
  • Firmware updates
  • Preventive maintenance and reliability modifications

R&S Service contracts

Contract conclusion: with and after the end of warranty period

Benefit from our high-performance service contracts after the end of warranty. All options are available with terms of one to five years. If you prefer a different contract period, please contact your local service and distribution partner.

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Repair coverage
  • Repairs
  • R&S® Manufacturer calibration needed during repair
  • R&S® Manufacturer calibration adjustments for optimimum, reliable performance
  • Firmware updates
  • Preventative maintenance and service modifications

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R&S Manufacturer calibration coverage
  • R&S® Manufacturer calibration needed during repair
  • Scheduled R&S® Manufacturer calibration in line with Rohde&Schwarz guidelines and ISO/IEC17025
  • R&S® Manufacturer calibration as required due to technical upgrade
  • R&S® Manufacturer calibration adjustments for optimimum, reliable performance
  • Firmware updates
  • Preventative maintenance and service modifications

Warranty extension and contracts - perfect protection at all times (7)

R&S Accredited calibration coverage
  • R&S® Accredited calibration needed during repair
  • Scheduled R&S® Accredited calibration in line with Rohde&Schwarz guidelines and ISO/IEC17025
  • R&S® Accredited calibration as required due to technical upgrade
  • R&S® Accredited calibration adjustments for optimimum, reliable performance
  • Firmware updates
  • Preventative maintenance and service modifications

Warranty extension and contracts - perfect protection at all times (8)

R&S Manufacturer calibration and repair coverage
  • Repairs
  • R&S® Manufacturer calibration needed during repair
  • Scheduled R&S® Manufacturer calibration in line with Rohde&Schwarz guidelines and ISO/IEC17025
  • R&S® Manufacturer calibration as required due to technical upgrade
  • R&S® Manufacturer calibration adjustments for optimimum, reliable performance
  • Firmware updates
  • Preventative maintenance and service modifications

Warranty extension and contracts - perfect protection at all times (9)

R&S Accredited calibration and repair coverage
  • Repairs
  • R&S® Accredited calibration needed during repair
  • Scheduled R&S® Accredited calibration in line with Rohde&Schwarz guidelines and ISO/IEC17025
  • R&S® Accredited calibration as required due to technical upgrade
  • R&S® Accredited calibration adjustments for optimimum, reliable performance
  • Firmware updates
  • Preventative maintenance and service modifications

Added value

Warranty extension and contracts - perfect protection at all times (10)

Safe and dependable

Lasting functionality and availability are fundamental to profitable operations. The regular maintenance and calibration of your Rohde&Schwarz instruments ensure dependable workflows that lose none of their precision even after many years. This way you make sure that your instruments are regularly checked and adjusted. You can rely on everything going according to plan, now and in the future.

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Transparent and flexible

We make it easy for you to budget costs and offer you absolute price stability for the duration of the contract period. Our experts will be happy to help you determine the right service for your requirements. This way you can quickly find the best way to make sure your instruments are always working to their full potential.

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Low, predictable costs

With highly complex instruments or systems, it’s not always possible to avoid problems. As the manufacturer, we know the ins and outs and where to look if something goes wrong. Our Rohde & Schwarz service agreements keep the overall costs for your product transparent and consistent at all times. With every maintenance, repair and calibration, you benefit from efficient Rohde & Schwarz solutions. This can be very cost-effective over the long run.

Promotional material
  • Service contracts

  • Extended warranty

Warranty extension and contracts - perfect protection at all times (2024)

FAQs

What are the rights of extended warranty? ›

Extended warranties provide longer protection for products over and above the standard guarantee – covering repair and replacement if the product breaks down. They may also cover against other risks such as accidental damage, loss or theft.

What is an extended warranty contract? ›

An extended warranty or service contract on your vehicle pays the costs of some repairs, above what the manufacturer's warranty covers or after the manufacturer's warranty ends. Extended warranties and vehicle service contracts typically exclude routine maintenance such as oil changes and tire replacement.

How to write warranty terms and conditions? ›

Company hereby represents and warrants that any Product sold under this Agreement and any replacement Product (a) is free and clear of any liens, security interests, or encumbrances of any nature; (b) has been designed, manufactured, labeled, packaged, stored, exported, and sold by Company in accordance with all ...

What is the extended warranty policy? ›

What is an extended warranty insurance? An extended warranty plan covers the cost of certain repairs after the standard manufacturing guarantee expires. It covers the repair or replacement costs of an insured asset that damages due to a manufacturing defect during the extended warranty period.

What to do if a company won't honor their warranty? ›

If that fails, try complaining to the Better Business Bureau and to your state attorney general or consumer protection office. Send a demand letter threatening to take the company to small-claims court. If it's an expensive product, contact a consumer attorney. (You can find one at naca.net.)

What is a downside to purchasing an extended warranty? ›

Cons of an extended warranty

Added cost: Extended car warranties come at a price. Limited coverage: Extended warranties don't cover all types of damage, nor do they always cover all of your car's components.

What will void an extended warranty? ›

An altered odometer would end up voiding any coverage you have. Lack of Maintenance: whether it's continually missing oil changes, using improper fluids, or never changing out filters, failing to properly maintain your car can all lead to your coverage being voided.

What does warranty not cover? ›

Warranties cover problems the manufacturer considers defects and kick in when a component doesn't live up to reasonable expectations. So, they don't cover damage from accidents or when using your car in a way the manufacturer didn't intend you to use it. They also don't cover normal wear and tear.

Do extended warranties cover damage? ›

Extended car warranties typically don't cover damage from accidents (you'll need car insurance for that) or wear and tear.

What are warranty terms law? ›

A warranty is a term of a contract, the breach of which entitles the innocent party to terminate the contract and claim damages; alternatively, the innocent party may choose to affirm the contract despite the breach and claim damages.

What is a typical warranty clause? ›

General Warranty

Depending on the type of contract, a warranty clause may cover the products or services to be exchanged. For example, in a sale of goods, the warranty clause will generally promise that the seller will provide goods that are free of defects, otherwise the buyer can seek a legal remedy for the breach.

What is disclaimer of warranties terms and conditions? ›

A disclaimer of warranty aims to protect your business from financial or legal implications from the distribution of faulty products or information. Companies also use it to inform consumers that there are limitations to the agreement covering your product after purchasing.

What are two of the things should you consider before getting an extended warranty? ›

Compare the specifics of the plans you're considering to find one that matches your needs. How long is coverage available? Extended warranty plans typically cover your vehicle anywhere from 2 to 7 years. If you expect to keep your car for several years, a longer plan may make sense for you.

Are extended warranties ever a good idea? ›

A long-term protection plan is likely a wise choice if you plan to keep your vehicle long after its initial factory warranty coverage expires. A good extended car warranty could save you thousands of dollars in future repairs depending on your coverage and the breakdowns you experience.

What is another name for an extended warranty? ›

In fact, extended warranties and service contracts are so similar that the terms are often used interchangeably. You can even buy a service contract from a third party, unrelated to the used car dealer, or for a car that you already own.

What voids an extended warranty? ›

What voids an extended warranty? Everything we've mentioned above also applies to extended car warranties — a tampered odometer or salvage title can void them, and things like improper use or lack of maintenance can cause claims to be denied.

Can you change your mind on an extended warranty? ›

How to get your money back. You can cancel an extended warranty at any time and you'll get a prorated refund for the unused portion of your policy.

Can you get a refund on an extended warranty? ›

As a buyer, it is within your right to cancel an extended warranty at any time. The process may not be simple, but it is possible. Once you cancel your plan, you will receive a refund for the unused portion of your extended warranty's policy.

What is excluded from extended warranty? ›

Extended Manufacturer Warranty Exclusions

Examples of exclusions include but are not limited to: Wear-and-tear parts such as brake pads and windshield wiper blades. Routine maintenance services like oil changes and tire rotations. Damage from a car accident or collision.

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